Monday 9 February 2009

What a bad day...

...well actually, it's not happening to me though..but at least, it has a little connection to our store~

what has happened?
According to my Dad, in our more than 30 years business, our store workers have never been accused of stealing by customers not until today~

the customer came by our store and told us that they lost their 3 diamond rings and they insisted that my driver was the one who took them just because he was the one who moved the old wardrobe to the next room. My driver also insisted that he didn't take their rings and he insisted that he even asked for permission from the customer whether he could take apart the wardrobe or not. once the customer gave the permission, then he started to work. (my driver was even swearing under his wife's & kids' life that he didn't take them, i know it's hard to believe, but from the expression he showed, he looked convinced that he didn't do it~ where he's working for more than 10 years now..)

and in my opinion, it was all the customer's fault..
because, she should have known that today, there would be a new bed set delivery to her house and a day before delivery, she should have moved all the clothes, all the important things (like those diamond rings), just anything from the wardrobe (that you would want other ppl whom you don't know to move for you) to the safer place first, because you may not trust 100% to the ppl who will get into your room, right???

But sometimes, customers are kinda weird, they're the one who ask us to deliver their ordered items today and in the same day, they just start to move all their things out from their room/their wardrobe, isn't that just wasting time? EVEN after we've arrived at their house, they will just start to take out all the things inside and causing our workers to wait. GEEEEEEEEEEEEE!!!!!!!!

and the funniest thing is that, the customer remembered, she took off those 3 diamond rings and put back to the old wardrobe's drawer, why she needed to put back? isn't that just so risky?? does it mean that, she's the one who's careless in putting such important hings in the wrong place? 

now the diamond rings have been missing, then she could just accuse our workers? where in fact, IF, our workers who took those diamond rings, they're definitely doing wrong thing of course, but the person who has the biggest mistake is the owner of the missing items, right??

and she may just forget that she has put the diamond rings on the other place that she has not yet used to yet, the ppl at her house may be the persons who took them, stole from her, there's also possibility, we may not just trust someone who relates to you 100%, right? then she may have dropped them somewhere~ 

the person who took away the diamond rings, only God knows~

I don't know what will happen to my workers tomorrow, i hope that it has come clear~

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there's actually one more customer who was getting on our nerves today as well~~
he bought from us a set of sofas on last Saturday, and asked us to deliver them today~ then, he said he would transfer the amount of money of his purchase today as well, of course we would want to wait until his money has been transfered to our bank account, then we would deliver it. 
he called us at around 12 pm and told us that he has transfered, so we went to the bank at 1.30 pm to check the bank account, but the money was not there, so we called the customer. then he just said, he would definitely transfer it today and we had to deliver the items today, because there would be no transportation anymore~ and he even threathen us that he would want his money back if we didn't deliver to him,
i thought like what the hell?  is it our mistake that we don't deliver today?? 

So later at around 4 pm, we went to check the bank account again, the money was still not transfered~ so we called the customer again, then he said he would fax the transfer proof for us, then we received it, we saw the time, he just transfered it at 15.47 pm~~~ WHAT THE HELL????? it was all his fault and he could just easily threathen ppl????? what the hellll~!!!!!!!!!!!!!!!!!!!!
Only just for one customer, we have wasted our phone bill, our time...our energy goshhhhhhh!!!!

gahhhhhhh actually, just "these" kind of customers are really getting on our nerves, we can't not resist to swear them~ u know.. they're just doing too muchhhh!!! just for you to know, it's not only one customer has that kind of super annoying habit, but some of them~~~

goshhh CUSTOMERS ARE KINGS ---> is this still avaible?

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woahh today is my ranting today, huh?

2 comments:

  1. sometimes it's very hard to accept anything especially when we're on the other side from customers, customers will always be the king, but they also have to know that not all the time people could be passion with their egoistic mind =P
    btw hope you'll be feeling better soon ^^

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  2. rii: thanksssss..haha ndak usa pake eigo kok kl balas2..hehehe :D but thanks anyway..uda feeling better..but..this type of customer will always come and go..... pretty annoying~~~~ but, that's what i've to face if i want to make a life here~

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